Responsible Gaming

Play ResponsiblyEnjoy safer, smarter gamingWe want you to enjoy your gambling experience on our site. We also want you to stay in control of your time and your money. Take a moment to check out our top tips for safer, smarter gaming.

Plan ahead

Before you play, decide how much money and time you’re going to spend online.

Stick to your budget

Only gamble what you can afford to lose.

Play for fun, not to make money

Don’t try to ‘win back’ or chase your losses.

Keep a clear head

Don’t gamble under the influence of drink or drugs.

Know when to take time out

Don’t gamble if you feel angry, upset or depressed.

How we can help you

Your online account is packed with features to enjoy safer, smarter play. If you need help with any of these, please get in touch with our customer services team.

Stay in the know by looking at your Bet History

You can access your Bet History at any time, so you always know how much you’ve spent and how long you’ve played. Just login, click on the Menu in the top Right and visit Bet History.

Take charge of your money with Deposit Limits

Make sure you never spend more than you can afford. Set daily, weekly or monthly Deposit Limits on your account by logging in, clicking on the menu on the top right and visiting Responsible Gambling > Deposit Limits.

Keep track of your game time with Reality Checks

Reality Checks remind you how much time you’ve spent logged into your account. Here at Bingo With Kerry, you can set up an alert to notify you when you’ve reached a specified period of time. To activate this on your account, login, click on the menu on the top right and visiting Responsible Gambling > Reality Check.

Take a break with Time Out

If you want to take a break from gaming, our Time Out facility allows you to disable your account for a short period of time.  To implement a Time Out period, please log into your account. If you hold additional accounts, we strongly advise you implement this option for those as well.

Lock your account with Self-Exclusion

If you want to take a longer break, use Self-Exclusion to lock your account and any others you hold for up to five years.

If you are considering self-exclusion, you may wish to register with GAMSTOP.

GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.

To find out more and to sign up with Gamstop please visit www.gamstop.co.uk

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Protecting children and young people

You must aged 18 or over to register an account. If you share your computer with anyone under the age of 18, we recommend that you use filtering software. These third-party sites offer simple solutions and advice:

netnanny.com

childnet.com

Help with managing your money

If you’re after some advice on how best to manage your money, check out these third-party sources of support:

Citizens Advice offer advice on money matters including budgeting and how to deal with debt problems.

The Money Advice Service is a government-backed platform packed with free advice.

Get in touch

Our customer service team are highly trained and will do their best to answer your query as quickly as possible; if you have any queries please do not hesitate – contact us for help.

Email us at

support@goldenhatbingo.com 

 How safe is your gambling?

Find out through this quick and easy test from GamCare. It only takes a few minutes, and it’s free and anonymous.

Take the test at Gamcare here or here.

If you or someone you know needs support with problem gambling, these organisations have trained advisers standing by to help you:

Gamcare helps problem gamblers, as well as their family and friends.

If you think a young person in your life is a problem gambler, then check out this advice from

Big Deal on how to have a supportive conversation

GambleAware helps people make informed decisions about their gambling.

Gambling Therapy free online service for those who live outside the UK that provides practical advice and emotional support to people affected by problem gambling.

Call the National Gambling Helpline Freephone  from 8am to midnight, 7 days a week: 0808 8020 133